Repairs

Request RMA-number

Before you return an item to  ClassicInternational for repair, you first have to request a RMA-number. RMA means "Return Material Authorization" or approval to send the items to ClassicInternational for repair.

This procedure provides a better registration and organisation of repair shipments. The RMA-number is an unique number and has to be mentiond on the outside of the repair shipment.

Click here to request a RMA-number

You can fill out the form online and send by E-mail or print it and fax it to +31 (0)475 350240.

Repair shipments

Repairs have to be shipped within 5 working days after receipt of the RMA-number to:

Classic International B.V.
Service Dept.
Zuidhoven 9-G
6042 PB  Roermond
Netherlands

  • Please take care of an adequate packing.
  • Mention the RMA-number clearly on the outside of the parcel.
  • You are responsible for the shipment.

Shipments that:

  • are not or insufficiently stamped
  • have not been announced and do not have a RMA-number

will NOT be accepted by ClassicInternational.


Indication examination costs repairs

Replacement value

Examination

€ 0 - € 125

€ 29,50

€ 125 - € 500

€ 45,00

€ 501 - € 1.000

€ 59,00

€ 1.001 and more

€ 85,00

Examination costs have to be paid in advance and will be deducted from repair costs. If, for whatever reason, repair is not useful or not wanted, examination costs will not be refunded.